Frequently Asked Questions


Contact EdoCare and make an appointment for us to visit you for a chat about how EdoCare can work for you. We are happy to visit you at home to discuss ways we can help and then, once you have decided, you simply leave the rest to us!
Edocare will put together a detailed plan for each customer which, as well as setting out the care to be delivered, the cost can range from £16.00-£25.00 per hour depending on the type of care required. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.
We will send you an invoice once a week, which is payable within 7 days. We accept all types of payments including, direct debit, cash, cheque or a standing order.
This depends on how many care visits you have each week. You will be assigned a main care worker which will be with you 5 out of 7 days. You will also be introduced to a second care worker, This allows for periods of time where your care worker may be away on holiday.
Our experience tells us that people’s care needs very often change. We therefore understand that care may need reviewing from time to time. This is why we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative. If you did wish to change anything in your support plan at any time then just give us a call and we will be able to assist you further.
Once we have established exactly what you want on each visit, we will work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the EdoCare worker. Tasks will be agreed with you in advance. Any changes to the plan can be discussed with your local EdoCare team.

Our Features


Your safety + well being

Our aim is to make your homecare experience not just good, but great! EdoCare strives to do more than meeting your physical needs and keeping you safe. We want to provide a service that enriches your life and gives you the fulfilment that you deserve.

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Trust


We understand that choosing the right company to provide care and support for your loved one is not an easy decision.

You need someone who is caring with the right knowledge + skills,
someone you can rely on and most importantly someone you can trust


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Care


Edocare is all about the person centered care, and if you feel you would like a chat about your care or on how to setup a care package with us please give us a call.
We will happily come out have a chat with you + your family getting all the details on how to give you the best possible care.


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Flexibility


Edocare will have a commitment to you, simply by putting the service user first. Our services are flexible + respond to your needs with a smile on our face.


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Relationship


We will keep in regular contact, ensuring that you are happy with our services. We feel building a relationship that you can trust + rely upon is very important.
Therefore any feedback on how to improve our services is appreciated.

We care

It’s your life, your care, so it must be your way.

EDOCARE
ASCOT 5 KEYS BUSINESS VILLAGE
KEYS PARK ROAD
HEDNESFORD • CANNOCK
STAFFORDSHIRE • WS12 2HA

Address


EDOCARE
ASCOT 5 KEYS BUSINESS VILLAGE
KEYS PARK ROAD
HEDNESFORD • CANNOCK
STAFFORDSHIRE • WS12 2HA